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  1. 1. A network of certified evaluators.
  2. 2. Our own proprietary research process.
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RANK #1#2#3#4#5#6#7#8#9#10
Company Name Smarter Travel.com

Smarter Travel.com

Expedia, Inc.

Expedia, Inc.

Orbitz, LLC

Orbitz, LLC

Travelocity

Travelocity

KAYAK

KAYAK

Priceline

Priceline

Concierge

Concierge

OneTravel

OneTravel

CheapTickets

CheapTickets

Hotwire

Hotwire

More Info More Info More Info More Info More Info More Info More Info More Info More Info More Info
Evaluation Criteria
Service Speed 20 18 17 16 16 16 18 16 13 14
Customer Service 19 19 19 19 18 18 17 17 15 15
Availability 18 18 18 18 17 16 16 16 16 14
Information Accuracy 20 19 20 20 20 20 15 17 17 15
Ease Of Use 19 20 18 16 16 16 17 15 16 14

Overall Score

100%

G VG E
96%
94%
92%
89%
87%
86%
83%
81%
77%
72%
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More Info

Smarter Travel.com

Expedia, Inc.

Orbitz, LLC

Travelocity

KAYAK

Priceline

Concierge

OneTravel

CheapTickets

Hotwire

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