Evaluation Criteria: Website Hosting
At Review Authority, we evaluate and rank products and services in a variety of categories. Companies that are listed on Review Authority have gone through a meticulous evaluation process to determine rock solid hosting providers based on criteria created specifically for trusted hosting companies. This often times includes a review of the company portfolio and contacting clients to obtain relevant information. At the end of the process, the top companies are ranked.
Review Authority identifies the best hosting vendors based on the following five key areas: Variance, Uptime, Features, Stability, and Service.
We first assess the variance of plans that a hosting company offers. Does the vendor offer generic packages or plans that meet the needs of businesses of various sizes and their specific needs?
Uptime is another component that is reviewed in which we evaluate the rates at which the hosting server is online. What kind of technology is in place to monitor and handle uptime and outages?
Next we look at the features that are offered by the hosting service with their plans. How effective and efficient are the hosting tools provided to the user? How much control does the user have over the administrative side of hosting?
Stability of the vendor is another important factor that is reviewed. Is the company secure and going to be around for a long time or will the clients need to go through the painful experience of moving their site to a new hosting company?
Lastly, we evaluate the service provided by the vendor. Is customer support available 24/7? When you work with customer support, how technically capable are the associates to assist with the various needs and questions? How responsive is the support team to complete the work that is requested?